EMBER GLIMMER LLC – Terms and Conditions

Welcome to EMBER GLIMMER LLC! We’re thrilled you’re here, exploring timepieces designed to become part of your legacy. These Terms and Conditions are important – they outline the rules and guidelines for using our website and purchasing our products. By accessing our site and making a purchase, you’re agreeing to these terms, so please read them carefully. If you have any questions, don’t hesitate to reach out to our friendly support team!

1. Agreement to Terms

By accessing or using the EMBER GLIMMER LLC website (emberglimmer.us) and purchasing our products, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any other policies posted on our website. If you don’t agree with any part of these terms, please don’t use our site or make a purchase.

2. Description of Service/Products

EMBER GLIMMER LLC, founded in 2025, is an e-commerce business dedicated to providing high-quality timepieces. We offer a curated collection of watches designed to be both stylish and enduring, reflecting a sense of timeless elegance. We strive to provide accurate and detailed product descriptions to help you make informed decisions. We believe a watch is more than just a timepiece; it’s a statement.

3. Account Registration and Security

While you can browse our site without creating an account, creating one offers benefits like order tracking and faster checkout. If you choose to register, you’re responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized access to or use of your account. We’re not liable for any losses caused by unauthorized access to your account if you’ve failed to keep your login information secure.

4. Product Information and Pricing

We make every effort to ensure that the information on our website, including product descriptions, images, and pricing, is accurate and up-to-date. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Prices are listed in USD and are subject to change without notice. We know how frustrating price changes can be, so we’ll always do our best to keep you informed.

5. Order Acceptance and Payment

Your order is an offer to purchase our products. We reserve the right to accept or reject your order for any reason, including, but not limited to, product unavailability, errors in pricing or product information, or suspicion of fraudulent activity. We accept the following payment methods:

  • Credit Cards (Visa, Mastercard, American Express, Discover)
  • PayPal
  • Apple Pay
  • Google Pay

By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and shipping costs).

6. Shipping and Delivery (USA Only)

We currently ship only within the United States. We aim to process your order quickly and efficiently. Here’s a breakdown of our shipping times:

  • Processing Time: 1-2 business days
  • Delivery Time: 3-5 business days

Shipping costs are calculated at checkout. We partner with reliable carriers to ensure your timepiece arrives safely and on time. We’ll send you a tracking number as soon as your order ships so you can follow its journey!

7. Returns and Refunds (30-Day Happiness Guarantee!)

Your satisfaction is our top priority! We offer a 30-day return policy. If you’re not completely happy with your purchase, you can return it for a full refund. Here’s how it works:

  • Contact our support team at support@emberglimmer.us to initiate the return process.
  • We’ll provide you with a prepaid shipping label for free returns.
  • Return the item in its original packaging and condition.
  • Once we receive the returned item, we’ll process your refund within 5-7 business days.

We want you to love your EMBER GLIMMER LLC timepiece! ✨

8. Warranties and Disclaimers (1-Year Peace of Mind)

EMBER GLIMMER LLC warrants that our products are free from defects in materials and workmanship for a period of one (1) year from the date of purchase. This warranty covers manufacturing defects, but not damage caused by:

  • Normal wear and tear
  • Accidents or misuse
  • Unauthorized repairs or modifications
  • Water damage (unless the watch is specifically advertised as waterproof)

To make a warranty claim, please contact us at support@emberglimmer.us with proof of purchase and a description of the defect. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Disclaimer: EXCEPT AS EXPRESSLY PROVIDED IN THIS WARRANTY, EMBERGLIMMER LLC MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE’RE COMMITTED TO QUALITY, BUT WE NEED TO BE CLEAR ABOUT THE LIMITATIONS OF OUR WARRANTY.

9. Limitation of Liability

To the fullest extent permitted by applicable law, EMBER GLIMMER LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our website or products; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via our website; and/or (f) any defamatory, offensive, or illegal conduct of any third party. We’re dedicated to providing a great experience, but we also need to protect ourselves from unforeseen circumstances.

10. Intellectual Property Rights

All content on the EMBER GLIMMER LLC website, including but not limited to text, graphics, logos, images, and software, is the property of EMBER GLIMMER LLC or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any of our content without our prior written consent. We take our intellectual property seriously, and we expect you to do the same.

11. User Conduct and Prohibited Uses

You agree to use our website and purchase our products only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit their use and enjoyment of our website. Prohibited uses include, but are not limited to:

  • Posting or transmitting any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, or racially, ethnically, or otherwise objectionable material.
  • Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  • Interfering with or disrupting the operation of our website or servers.
  • Attempting to gain unauthorized access to our website or computer systems.
  • Using our website to solicit or promote any commercial activity.

We want to create a positive and respectful community for all our customers.

12. Privacy and Data Protection

Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy, which is available on our website. By using our website and purchasing our products, you consent to the collection and use of your information as described in our Privacy Policy. We’re committed to protecting your data and being transparent about how we use it.

13. Termination of Service

We may terminate or suspend your access to our website and services at any time, without prior notice or liability, for any reason, including, but not limited to, a breach of these Terms and Conditions. We hope it never comes to this, but we need to reserve the right to protect our business and community.

14. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal suit, action, or proceeding arising out of or relating to these Terms and Conditions or our website shall be instituted in the state or federal courts located in Orange County, California. You irrevocably submit to the exclusive jurisdiction of such courts in any such suit, action, or proceeding.

15. Changes to Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and purchase of our products after any such changes constitutes your acceptance of the new Terms and Conditions. We encourage you to review these Terms and Conditions periodically for any updates. We’ll always strive to make any changes clear and accessible.

16. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

Thank you for choosing Emberglimmer! We hope you enjoy your timepiece and that it becomes a cherished part of your story. 😊

Ready to find your perfect timepiece? Browse Our Collection Now!